Google Cloud Intensifies Battles Against Microsoft, Amazon with 4 Key Moves

Before we take a look at each of those four moves that Google Cloud has stacked up in January as Kurian begins his second year as CEO, recall that we chose Kurian as our Cloud Wars CEO of the Year for 2019 because of the sweeping strategic overhaul he’s led at Google Cloud since taking over there a year ago.

While Google Cloud’s always had brilliant technology, its product strategy always lacked a customer-centric focus. Kurian has totally flipped that mindset and culture. (Hear from the CEO directly in our one-on-one interview from late 2019.)

Kurian is tripling the size of Google Cloud’s global sales team. He’s overhauling support and service under a comprehensive “Customer Experience” team. He’s revamping the entire go-to-market strategy and execution, while simultaneously looking to create a new set of high-level “business-optimization solutions” that tie together Google Cloud’s advanced capabilities in data, analytics, ML and app development.

If you add to that the name recognition Google has across the world, plus the phenomenal financial resources of the parent company, plus Kurian’s reputation as one of the world’s top enterprise-technology executives, the total reveals a company with the potential to eventually challenge Microsoft for the #1 spot in the Cloud Wars.

But for now, Kurian and company have lots more execution to deliver. And here’s how each of those four recent moves will help Google Cloud move forward.

In announcing this deal one week ago, Business Application Platform vice-president Amit Zavery wrote, “This acquisition helps enterprises empower millions of citizen developers to more easily create and extend applications without the need for professional coding skills. According to “The Forrester Wave™: Low-Code Platforms For Business Developers,” Q2 2019, ‘AppSheet has the most aggressive strategy and roadmap for empowering business people as developers. The platform had the highest score possible in the commercial model criterion and it shows in a stellar experience along with strong features for mobile app development, data design, application scaling, and documentation generation.’”

The day before the AppSheet deal was announced, Global Ecosystems corporate VP Kevin Ichhpurani wrote about a major partnership with IBM for helping customers build hybrid-cloud environments. Because many enterprises use IBM Power Systems to run essential workloads including SAP ERP applications and Oracle databases, those customers have struggled to find an ideal way to run those in the cloud, Ichhpurani said. He explained:

“IBM Power Systems for Google Cloud offers a path to do just that, providing the best of both the cloud and on-premise worlds. You can run enterprise workloads like SAP and Oracle on the IBM Power servers that you’ve come to trust, while starting to take advantage of all the technical capabilities and favorable economics that Google Cloud offers.”

The day after the AppSheet deal was announced, VP of Cloud Support Atul Nanda offered this perspective on the new services: “Premium Support helps bring consistency between the support plans for Google Cloud Platform and G Suite; a more competitive set of features and services; simplified pricing compared to the previous Google Cloud support offerings; intelligent systems (like third-party technology support, Support API and Recommenders); enterprise-class services; and as mentioned, customer context-aware interactions to help optimize the customer experience in Google Cloud.”

By enabling one of India’s largest telecom providers to offer G-Suite to small and mid-sized businesses, Google Cloud hopes to gain significant traction in the large and rapidly expanding Indian market. A livemint.com article quoted Kurian as saying, “The combination of G Suite’s collaboration and productivity tools with Airtel’s digital-business offerings will help accelerate digital innovations for thousands of Indian businesses.”