ServiceNow Enters Manufacturing Sector, Enabling Siemens Energy to Help Energy Companies Track Cyber Threats
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Source:-https://www.automation.com/
June 1, 2021 – ServiceNow, a company that streamlines work processes with modern digital workflows, recently debuted its first product designed for the manufacturing sector. The company is partnering with Siemens Energy to provide a software service that allows energy companies to monitor, identify and respond to cyber threats intended to attack critical infrastructure.
This partnership and new offering couldnât have come at a better time, said Leo Simonovich, head of Industrial Cybersecurity at Siemens Energy. âThe energy landscape is the most attacked sector of critical infrastructure, and for good reason: itâs the backbone of our economy,â Simonovich said. âLegacy assets, like control systems and PLCs, are being brought online and connected to other assets to realize the benefits of digitalization. Every new asset that gets connected introduces new vulnerabilities in the infrastructure.â
Marshall Tyler, vice president of Industry Solutions at ServiceNow, said customers have been asking for help securing critical infrastructure, so ServiceNow is happy to answer the call. âThis is the #1 thing our customers have asked us to do,â he said. The companyâs workflow automation platform enables an enterprise to optimize business processes in any area, including logistics, customer service, employee hiring or scientific discovery.
The Siemens Energy solution combines AI-based software from Siemensâ Managed Detection and Response (MDR) service with ServiceNowâs Operational Technology Management software to detect cyber anomalies and create a workflow to streamline their mitigation.
âVarious parts of an organizationâsuch as the field, operations center and control roomâhave to work together quickly to stop cyber threats,â Simonovich said. âWe are helping create bridges between these different parts of an organization. With our joint capabilities, we are providing a detection capability that allows operators to zero in on threats without shutting down the whole system.â
âWe are taking the IT expertise we have gained over the years and applying it to the manufacturing sector,â said Abhijit Mitra, vice president and GM, Industry Products, at ServiceNow. âWe are applying our workflow platform in the area of operational tech management.â He explained that after various anomaliesâpotential or definite cyber threats have been identifiedâthey need to be prioritized. âServiceNow will help orchestrate the workflow for dealing with these threats.â