Limited Time Offer! For Less Than the Cost of a Starbucks Coffee, Access All DevOpsSchool Videos on YouTube Unlimitedly. Master DevOps, SRE, DevSecOps Skills! Enroll Now Source – devops.com Here’s the challenge: Cloud providers’ service level agreements (SLAs) typically stop at the edge of their cloud, while your internal service level expectations run end to end. Measuring performance from the end user to the application and back, including device details, user productivity and page load times, is essential for customer satisfaction